Frequently asked questions
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The minimum to run our Old San Juan Food Tour and the Rum Runners Cocktail Tour is 2. If we have not met the 2 person minimum guests will be advised and refunded or given the chance to book on another date.
Please be sure to check the LOCAL TIME in Puerto Rico. Puerto Rico observes Atlantic Standard Time and does NOT use Daylight Savings Time.
Flavors of San Juan is NOT responsible if you are late to a tour because you are unaware of the local time zone.
We ask for the sake of staying on our food-tasting schedule that guests do NOT shop on tour but we do provide some suggestions of great shops to return to after the tour.
Wear proper shoes for walking about 2.5 miles over uneven streets/sidewalks, steep grades and pavement. Protect your skin from the strong Caribbean sun by wearing sun block and/or a hat. Wear lightweight, light-colored cotton clothes to avoid overheating. Please give advance notice of diet restrictions (allergies, vegetarians, etc.)
No, we do not enter the historic forts but should you choose to visit them, El Morro and San Cristóbal have their own tours and guides. Check out this website for details: http://www.nps.gov/saju/index.htm
Yes, bathrooms are available throughout the tours.
Yes! If you are coming to Old San Juan here are parking locations: Street parking throughout all of Old San Juan is free and unmetered.
If you come directly into Old San Juan from the northern section (with the ocean on your right) go straight into the city on San Francisco street and up a few blocks is a blue building that says “parking” and you can valet your car there and the Old San Juan Food Tour meeting location is just a few blocks down.
Southern section: 1) “La Puntilla” parking by Paseo de la Princesa and Tourism Company 2) “Dona Fela” parking on Recinto Sur street 3) “Covadonga” parking by the bus station in the southeast NORTH in Old San Juan Once you go up Norzagary Street with San Cristobol fort on your right and the ocean on the right, continue until you see to your left a large open plaza with water fountains and in the distance at your right Fort El Morro. Take a left at the end of the plaza and you will see the entrance to your left for underground parking.
Getting around is easy! There is an extensive bus service, supplied by the Metropolitan Bus Authority and the Metro bus system.
If starting out in Condado or Ocean Park, take Metro bus C53 or B21 into Old San Juan. The central bus station is in the Covadonga Parking Lot in Old San Juan. Taxi cabs can be picked up at the airport, tourist areas such as Isla Verde, Condado and Old San Juan very easily. They charge between $10 and $15 depending on destination.
Call the Puerto Rico Tourism Company at 1-800-866-7827. If you plan on exploring the Island, renting a car is probably your best option, as scheduled bus service between cities is unavailable. If you rent a car outside the airport you will avoid paying a 10% airport tax
The Old San Juan Food Tour does NOT end in the same location as the starting point, but it is around the corner and we can provide assistance if necessary after the tour to get you to wherever you need to go.
*NOTE* the end and beginning of the Old San Juan Food Tour is only a few blocks away from the cruise ship docks.
Upon booking you will receive detailed information via e-mail about the starting location. If you are unsure, you may always call “the number on your e-ticket” and we will help you locate your guide.
Yes! Private tours are perfect for birthdays, bachelorette/bachelor parties, family trips, team building, ice breakers, honeymooners, corporate adventures and more! Private tours are based on availability. Please see our Private Tour Page and send us a request.
Our tours are primarily conducted in English but can be conducted in Spanish during a private tour upon request. Please email us at email@example.com
Guests are expected to be respectful of others on the tour and of the tour guide. Obnoxious inebriation and/or inappropriate conduct will NOT be tolerated and if a guest continues to act in a disorderly, offensive way they will be asked to leave the tour and will NOT receive a refund.
Our food tours are between 2 and 3 hours in length feature a number of tasting locations and are a mix of relaxed seating at partner restaurants and tastings that are shorter and faster paced which have no designated seating for each guest. This allows us to cover a handful of restaurants in 3 hours, plus historical and cultural areas of interest in the Old City. Guests should also be comfortable walking about 2.5 miles (10,000 steps) over cobble stoned streets, walking a flight of stairs and strolling up/down hills.
The charm and beauty of this city is accessible to all, but only by traveling with an entertaining, knowledgeable tour guide will you thoroughly experience the culturally rich and historically-drenched area that is Old San Juan. Plus, on top of learning the story behind the narrow, blue-stone cobbled streets and key monuments and their significance, you will savor a variety of interesting, taste-bud pleasing local beverage and cuisine.
As an intimate, personalized boutique tour we run our food tours rain or shine. Please remember the main focus of this tour is the cuisine – which is consumed inside. Please bring appropriate gear for the weather. In the case of extreme weather since we care about the safety of our guests we will offer free reschedules or gift cards for another date.
Our Old San Juan Food tour unfortunately does not allow easy access for wheelchairs due to the uneven, hilly sidewalks and streets throughout San Juan Puerto Rico (and lack of enough wheelchair ramps). Feel free to e-mail us (firstname.lastname@example.org) and we can provide some ideas for an authentic Puerto Rican meal for lunch or dinner in Old San Juan.
SENIOR GUESTS: We invite the whole family to experience our cuisine-centered tour experiences. However guests should note that our Old San Juan Food Tours are 3 hours in length and feature a lot of standing and walking.
Our walking food tour tasting locations are a mixture of relaxed seating at partner restaurants and tastings that are shorter and faster paced which have no designated seating for each guest. This allows us to cover 5 restaurants in 3 hours, plus historical and cultural areas of interest in the Old City. Guests should also be comfortable walking about 2.5 miles (10,000 steps) over cobble stoned streets, walking a flight of stairs and strolling up/down hills.
CHILDREN: We offer tickets at a special lowered price for children (children 9 and under are considered children but they receive adult portions. Kids 2 and under free but no food provided)
Families are welcomed on the tour, but please keep in mind some children have a limited attention span and may not enjoy the historical and cultural aspects that are a part of our tour offerings (especially the standing/walking involved across the 3 hour tour), but we ultimately leave it up to the parents to decide if our tours are right for them.
NO, WE CAN NOT ACCOMMODATE: VEGANS, or those who have allergies to ONION, BELL PEPPER or CILANTRO.
YES, WE CAN ACCOMMODATE WITH PRIOR NOTICE: no alcohol, vegetarians, pescatarians, gluten free diets, diary free, nut allergies (although we cannot guarantee 100% free cross contamination in kitchens because as a food tour we do not control what happens in our restaurant partner’s kitchens). Guests must alert us 24 hours prior to tour departure so we can accommodate them, otherwise we cannot promise 100 percent accommodations.
Didn’t your mom warn you about spoiling your appetite? We don’t recommend eating anything immediately before your tour, as food and drink on the tour is enough for most to feel full afterward. However, keep in mind this is NOT a buffet tour meant to stuff you to your eyeballs. This foodie tour adventure features local cuisine and drink, but also architectural, historical and cultural information in between restaurant stops. Our goal is to feed your mind as well as your belly.
Our Old San Juan Food Tour provides samples of food and drink, enough for most people to feel comfortably full afterward.
*Participants must be 18 years or older to drink alcohol in Puerto Rico.
You didn’t come to Puerto Rico to try a cheeseburger! You will experience and learn about cuisine native to the island (Puerto Rican food and Spanish-influenced food) as well as the cuisine from restaurants unique to Old San Juan and other tasting areas we conduct tours. Please note: enough food/drink is served so that most people feel pleasantly satiated at the end of their foodie experience.
Our food and culture tours are so much more than that. Our tours center around areas that have wonderful, rich history and architecture. Visitors learn the history of Puerto Rico and the many influences that shaped our culture, as well as artistic and architectural information unique about the area. The tour is fully narrated by your guide who will discuss history, culture, architecture, entertaining tidbits, and “off the eaten track” locations.
All Flavors of San Juan Food & Culture Tours provide guests with enough food so that most people will feel pleasantly full afterwards. We would like to point out at this stage if the buffet line is more your style, you might want to opt out of our tour.
In addition to food and drink, our foodie experiences also provide historical, cultural and architectural information about the areas we visit in between tasting locations.
If a tour is sold out on a date you want please contact us HERE and let us know how many are in your party and which date you are interested in. Sometimes we add another tour on the same day given enough demand so it doesn’t hurt to ask! Call (787) 964-2447 or write us at email@example.com
Yes, advance ticket purchase is required since most tours sell out in advance and space is limited. Tours can be booked online with a Visa, Mastercard or AMEX or by calling EzTix at (787) 964-2447. Cash is not accepted.
CANCELLATION AND REFUND POLICY
Tour reservations need to be cancelled at least 48 hours prior to the scheduled tour start time or guests will be liable for the full ticket amount. Absolutely no refunds for day of no-shows regardless of reason.
Date Exchanges: allowed 24 hours prior to event and may only have ONE instance of date exchange. If guests miss the 2nd date of the tour instance they are liable for the tour if not cancelled within 48 hours prior to tour start time.